Shipping

Last updated on 02-06-2025

Suelta Shipping Policy

Suelta strives to provide a fast and reliable shipping service to all its customers worldwide. This shipping policy outlines the delivery times, costs and procedures to ensure an optimal shopping experience.

1. Delivery times

   Suelta commits to dispatching all orders within 24-48 hours of confirmation of purchase. Once dispatched, orders are expected to arrive within 5-10 business days, depending on destination. Delivery times may vary depending on a variety of factors, including but not limited to weather conditions, peak demand periods, and customs procedures.

2. Free Shipping

   Suelta is proud to offer free shipping worldwide. Regardless of the amount of your order or where you live, you will receive free shipping. This offer reflects our commitment to making the shopping experience as pleasant and hassle-free as possible for our customers.

3. Dispatch

   All orders placed at Suelta are shipped directly from our supplier. This method allows us to reduce processing times and ensure that our customers receive their products on time. It also allows us to perform strict quality control on every item shipped.

4. Processing of Orders

   After placing your order, you will receive a confirmation email. Suelta processes and ships orders within 24 to 48 hours. Once your order has been shipped, you will receive an email with tracking information, allowing you to follow your package to its final destination.

5. Order Tracking

   Suelta provides tracking information for all shipped orders. You will receive a tracking number via email once your order has been shipped. You can use this number to track the status of your delivery via the carrier's website.

6. Questions and Assistance

   For questions about your order or our shipping policy, please contact our customer service at info@suelta-amsterdam.com . Our dedicated team is ready to help you and answer all your questions as quickly as possible.

7. Limitations and Exceptions

   While we make every effort to meet estimated delivery times, certain factors beyond our control may cause delays. Suelta is not responsible for delays caused by customs, weather, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.

Conclusion

Suelta is committed to providing an exceptional online shopping experience, with fast and reliable delivery. By adhering to our shipping policy, we ensure that every customer receives their products in a timely manner, while maintaining a high level of satisfaction. For further information, please do not hesitate to contact us at info@suelta-amsterdam.com